FAQs

Bellastone is an internationally patented material science innovation. It was engineered to bridge the gap between the raw beauty of natural stone and the high-performance requirements of modern architecture. Bellastone is non-porous, exceptionally resistant to impact, and offers a unique "soft-touch" finish that remains warm to the body—providing a sensory experience far superior to traditional, cold stone surfaces.

For more details about the benefits of the Bellastone material, please visit 'Why choose Bellastone?'.

Bellastone is a new generation of stone baths. They have the aesthetics of stone baths but are made from a new revolutionary material and are significantly more performant than traditional stone baths.
Engineered from a patented mineral composite, our material delivers exceptional durability, a soft-touch finish and a lightweight structure. 

Designed for contemporary Australian homes and architectural projects, Bellastone offers a more advanced alternative to traditional indoor and outdoor stone baths without compromise.

➞ Why choose Bellastone?

VOLUPTO is the exclusive Australian distributor of Bellastone products. We invite architects, designers, interior designers, builders, property developers and homeowners to experience the collection in person at the Volupto Showroom in Caringbah, South Sydney.

➞ Showroom Address

We do. Bellastone offers a comprehensive Trade Partner Program available to all architects, interior designers, builders, developers and bathware distributors.

➞ Trade Program Details

With an expansive range of unique models and finishes, each Bellastone piece is typically crafted to order to meet your exact specifications.

While we maintain select inventory, our bespoke process ensures your bathtub is made with individual care. We deliver within a standard 12 to 16-week window—a short wait for a lifetime of unrivalled beauty and strength.

Yes. We ship nationwide across Australia using a network of professional freight specialists.

For orders where delivery may be restricted by difficult access or remote locations, we will contact you directly to discuss options if a safe or cost-effective shipping solution isn't available.

➞ View Shipping Rates

To ensure the best value, we negotiate the most competitive rates on your behalf and pass those savings directly to you—we never charge a markup on freight costs. 

And for your peace of mind, all shipments are fully insured until they reach your door.

➞ View Shipping Rates

Bellastone products are backed by a 5-year structural warranty. 

While our innovative material is engineered for a lifetime of use, we provide this comprehensive coverage to align with premium Australian bathware standards. Our technology represents the next generation of mineral composites, designed for maximum durability in both residential and high-end commercial environments.

➞ View our Warranty Policy

Yes. At Bellastone, customer satisfaction is our priority. We are committed to providing high-quality products and service, offering refunds, repairs, and replacements in full accordance with Australian Consumer Law (ACL).

For full details and conditions for returns, exchanges and refunds, please refer to our Refund Policy.

Very easy! Our bathtubs have been designed with installation in mind. 

Given their light weight (from 50 to 95kg), all of our bathtubs can be easily installed by any qualified plumber, eliminating the need for specialised lifting equipment or floor reinforcements in most residential projects.

For installation support or technical specifications, please contact our support team—we are committed to your project's success.

➞ Contact Us

Bellastone provides the same 'Megalithic' aesthetic as traditional stone baths at a fraction of the weight. Weighing between 50kg and 95kg, our baths simplify transport, site access and renovation logistics.

It makes Bellastone the premier choice for second-storey installations, luxury renovations with access limitations and multi-level residential projects. Simple, straightforward, done.

Absolutely! Because the Bellastone material is non-porous and chemically resistant, maintenance is effortless. 

The surface technology is inherently "self-cleansing"—similar to high-end cookware—meaning it resists soap scum and limescale buildup. No sealing or specialised stone treatments required.

• Daily Care: Simply rinse with lukewarm water after use.
• Weekly Cleaning: Use a soft cloth and a mild, pH-neutral detergent if needed.
• Avoid: There is no need for harsh abrasives or corrosive chemicals; the material’s natural density keeps it looking as pristine as the day of installation.

Absolutely! The non-porous Bellastone material is resistant to common bath products that affect traditional stone bath surfaces. You can safely use Epsom salt, essential oils, bath bombs and even hair dye.

Bellastone is engineered for high impact resistance and long-term use.

Thanks to its patented material and production process, Bellastone resists scratches or chips that would affect traditional stone composite baths under normal use.. It provides enhanced resilience, reducing the need for repairs or replacement over time. This is a stone bath designed for longevity — in both residential and commercial environments.

Unlike natural stone, which can feel cold or porous, Bellastone features a uniquely smooth, velvet-skin finish that feels immediately warm to the touch.

It has a "skin-like" texture that creates a more intimate and comfortable bathing experience. The surface feels warm and inviting, soft beneath your fingertips. Every bath becomes a moment of genuine comfort.

They do! Engineered with industry-leading heat retention, Bellastone baths are constructed with dual walls and high-density thermal insulation designed to slow heat loss. 

This allows water to remain at the perfect temperature for significantly longer, reducing the need to add additional hot water during extended bathing. Lose yourself in a deep soak without the interruption of adding hot water.

Absolutely! Bellastone baths have been specifically developed to withstand the elements, meaning they can safely be installed outdoors in full sun.

They are UV rated and weather resistant, making them suitable for outdoor installation in Australian conditions, expanding design possibilities beyond the interior bathroom. They are the perfect outdoor baths for cooling down in summer or enjoying a hot soak in winter.