Availability
With an expansive range of unique models and finishes, each Bellastone piece is typically crafted to order to meet your exact specifications.
While we maintain select inventory, our bespoke process ensures your bathtub is made with individual care.
We deliver within a standard 12 to 16-week window—a short wait for a lifetime of unrivaled beauty and strength.
Shipping / Delivery
We ship nationwide across Australia using a network of professional freight specialists.
To ensure the best value, we negotiate the most competitive rates on your behalf (see table below) and pass those savings directly to you—we never charge a markup on freight costs.
For your peace of mind, all shipments are fully insured until they reach your door.
Please note that we reserve the right to review orders where delivery may be restricted by difficult access or remote locations. If a safe or cost-effective shipping solution isn't available, we will contact you directly to discuss options.
Shipping Rates
If your postcode isn't listed below, please contact us for shipping rates to your area.
| POSTCODES | SHIPPING FEE * |
|---|---|
| 1100 to 2082, 2084 to 2104, 2106 to 2234, 2555 to 2574, 2745 to 2786, 2890 to 2891 | $250 |
| 2500 to 2534, 2575 to 2579, 5000 to 5014, 5016 to 5213, 5220 to 5221, 5223 to 5261, 5264 to 5266, 5301 to 5310, 5350 to 5356, 5360 to 5413, 5451 to 5472, 5501 to 5520, 5522, 5550 to 5583, 5800 to 5950 | $300 |
| 2250, 2258 to 2338, 2415 to 2429 | $350 |
| 2339 to 2411, 2431 to 2440, 2470 to 2476, 2479 to 2490, 2535 to 2539, 2580 to 2739, 2787 to 2880, 2900 to 2914, 3000 to 3249, 3250 to 3269, 3335 to 3341, 3427 to 3442, 3644, 3707, 3750 to 3810, 3910 to 3920, 3926 to 3944, 3975 to 3978, 3980 to 3981, 4000 to 4024, 4026 to 4182, 4205 to 4211, 4213 to 4216, 4218 to 4374, 4376 to 4379, 4381 to 4382, 4384, 4386 to 4506, 4508 to 4580, 4582 to 4649, 4651 to 4679, 4681 to 4699, 4701 to 4736, 8045 to 8785, 9464 to 9726 | $400 |
| 3270 to 3294, 7000 to 7055 | $450 |
| 3300 to 3334, 3342 to 3424, 3444 to 3585, 3587 to 3643, 3708 to 3749, 3812 to 3879, 3882 to 3909, 3922 to 3924, 3945 to 3970, 3979 to 3979, 3984 to 3996, 5262 to 5263, 5267 to 5291, 5311 to 5346, 5357, 5414 to 5440, 5473 to 5494, 5521, 5523 to 5540, 5600 to 5605, 5607 to 5712, 5714 to 5734, 7109 to 7111, 7152 to 7190 | $500 |
| 4375, 4380, 4383, 4385, 4737 to 4802, 4804 to 4806, 4808 to 4815, 4817 to 4818, 4820 to 4824, 4826 to 4870, 4872 to 4874, 4876 to 4891, 4893 to 4895, 7209 to 7256, 7258 to 7331, 7466 to 8001 | $600 |
* Shipping fee per unit and subject to change.
Warranty
Bellastone is proud to offer a 5-year warranty on our entire collection.
While our innovative material is engineered for a lifetime of durability, we provide this guarantee to align with premium Australian bathware standards. We don't just sell bathtubs; we provide the lasting peace of mind that comes with world-class engineering and design.
In the unlikely event that you receive a faulty item, claims will be processed according to our Warranty Policy and ACL regulations. We aim to resolve all repair, replacement, or refund requests within 30 days of receipt.
Returns, Exchanges & Refunds
At Bellastone, customer satisfaction is our priority. We are committed to providing high-quality products and service, offering refunds, repairs, and replacements in full accordance with Australian Consumer Law (ACL).
For full details and conditions for returns, exchanges and refunds, please refer to our Refund Policy.
Explore the Collections
Discover how Bellastone’s patented material and thoughtful design come together across our collections of contemporary stone baths.
