Privacy policy

 

This Privacy Policy outlines how Volupto Pty Ltd (trading as Bellastone) collects, uses, and protects your personal information.

 

1. Information Collection and Use

We collect personal information that you provide to us, such as your name, address, and email address, during the following activities:

  • Completing a transaction or verifying a credit card.
  • Arranging for delivery or returning a product.
  • Signing up for our newsletters or services.

When you browse our store, we also automatically receive your computer’s IP address. This provides us with technical information that helps us improve the user experience and site performance.

 

2. Consent

When you provide personal information to complete a transaction or arrange delivery, you consent to our collection and use of that information for that specific reason. You have full control over how much information you choose to disclose; however, certain details are required to fulfill orders.

Marketing: We may occasionally send you emails regarding new products or company updates. You can opt-out at any time by clicking the "unsubscribe" link in the email or by contacting us at info@volupto.com.au.

 

3. Disclosure to Third Parties

We only share your information with third parties when it is essential to fulfill our service to you. This includes:

  • Freight & Logistics: Providing your details to external delivery partners to ship your products.
  • Payment Processing: Sharing data with financial institutions to bill your order.
  • Legal Requirements: We may disclose your information if required by law or if you violate our Terms of Service.

Note: Under no circumstances will we sell, lease, or receive payment for licensing your personal information to third parties.

 

4. Security

We take all reasonable steps to ensure your personal information is kept safe.

  • Encryption: If you provide us with credit card details, the information is encrypted using Secure Socket Layer technology (SSL) and stored with 256-bit encryption.
  • Internal Protocols: We follow industry-best practices to protect your data from loss, misuse, or unauthorized access.

 

5. Third-Party Links

Our website may contain links to other sites. Please be aware that once you click these links and leave our store, you are no longer governed by this Privacy Policy. We are not responsible for the privacy practices of external websites and encourage you to read their statements.

 

6. Policy Updates & Access

We reserve the right to modify this policy at any time. Any changes will be posted directly on this page at volupto.com.au.

If you would like to access, correct, or delete any personal information we have about you, or if you wish to register a formal complaint, please contact us.

 

Contact Information

VOLUPTO PTY LTD
Unit 1 / 181 Taren Point Road, Caringbah, NSW 2229
Email: info@bellastone.au
Phone: (02) 85 28 28 00